Privacy Policy
Introduction
FlashFetch.co.uk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.flashfetch.co.uk, including any other media form, media channel, mobile website, or mobile application related or connected to FlashFetch (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
Information We Collect
Personal Data
Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
Order Information
We will collect order-related data including items purchased, purchase date, payment method, shipping details, and billing information.
Cookies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your orders and manage payments.
- Email you regarding your account or order.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
- Assist law enforcement and respond to subpoenas.
- Compile anonymous statistical data and analysis for use internally or with third parties.
- Deliver targeted advertising, newsletters, and other information regarding promotions and the Site to you.
- Enable user-to-user communications.
- Increase the efficiency and operation of the Site.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Notify you of updates to the Site.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process refunds and returns.
- Request feedback and contact you about your use of the Site.
- Resolve disputes and troubleshoot problems.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Online Postings
When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
Business Transfers
If we or our subsidiaries are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Your Rights Regarding Your Information
Access to Your Information
You have the right to request access to the personal information we have on you. You can do this by contacting us at support@flashfetch.co.uk. We will provide you with a copy of the data we hold about you in a structured, commonly-used and machine-readable format.
Correction of Your Information
If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible at support@flashfetch.co.uk. We will promptly correct any information found to be incorrect.
Deletion of Your Information
You have the right to request that we delete your personal data, under certain conditions. You can do this by contacting us at support@flashfetch.co.uk.
Objection to Processing
You have the right to object to our processing of your personal data, under certain conditions. You can do this by contacting us at support@flashfetch.co.uk.
Restriction of Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions. You can do this by contacting us at support@flashfetch.co.uk.
Data Portability
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. You can do this by contacting us at support@flashfetch.co.uk.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Children's Information
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on the Site.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
FlashFetch
Email: support@flashfetch.co.uk
Last Updated
This Privacy Policy was last updated on 5 May 2025.
